Frequently asked questions

License Key Management

This section covers questions about obtaining and managing your license keys. AnFX is distributed electronically on a trial basis. After 15 days you will need to purchase a license to continue using it. After your order is processed follow the simple steps in "getting my key" to obtain your key.

After purchasing a new license please follow the simple steps in the AnFX application.

This will be slightly different depending on whether your current installation trial period has expried or not.

  • If trial has expired when you start AnFX click on "Request Key" button.
  • If trial has not yet expired then start AnFX and choose "Licensing | Request New Key" from the main menu.

A key request form will appear asking you a few simple questions. One of these will ask you for the order number that you received when you purchased your license. Enter that number into the appropriate field (leaving out any leading '#' character).

After purchasing an upgrade license please follow the simple steps in the AnFX application.

Go to either "License | Enter Key" or click on "Enter Key when AnFX starts up and enter your serial number/key combination from your previous product - only the validity of the serial number is important - you can put what you want for the key eg., 123

This will be slightly different depending on whether your current installation trial period has expried or not.

  • If trial has expired when you start AnFX click on "Request Key" button.
  • If trial has not yet expired then start AnFX and choose "Licensing | Request New Key" from the main menu.

A key request form will appear asking you a few simple questions. One of these will ask you for the order number that you received when you purchased your license. Enter that number into the appropriate field (leaving out any leading '#' character).